A section of Kenyans were left puzzled after receiving messages from Safaricom, one of the leading telecommunication companies in Kenya , with the code 44444. The odd message read, “Test” left many wondering what has happened to the company’s systems.
In response, Safaricom said that the message was as a result of their system fault and they were working to resolve the problem. Later that day, the company apologized for the error to its customers, imploring them to ignore it.
Hello Wangalwa , we apologize for the inconvenience caused by the message received , it was a system error that has since been corrected .^LB
— Safaricom PLC (@SafaricomPLC) February 23, 2021
See Reactions from a section of the subscribers
@Safaricom_Care @SafaricomPLC I still dont understand this 44444 test thing. It was an error that has made me loose sleep. sijalala jana. cause it affected few not everyone. I need clarification on what was happening before the error.
— WANGALWASENIOR (@WANGALWASENIOR) February 23, 2021
On other news, Safaricom Mpesa, has been rated as the leading super brand in fou consecutive times. The survey was conducted in Kisumu, Mombasa and Nairobi by top urban consumers hence becoming the most influencial mobile money transfer.